Terms & Policies

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Solstice Imaging Inc.'s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Solstice Imaging Inc.'s web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Solstice Imaging Inc. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Solstice Imaging Inc.'s web site are provided "as is". Solstice Imaging Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Solstice Imaging Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Solstice Imaging Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Solstice Imaging Inc.'s Internet site, even if Solstice Imaging Inc. or a Solstice Imaging Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Solstice Imaging Inc.'s web site could include technical, typographical, or photographic errors. Solstice Imaging Inc. does not warrant that any of the materials on its web site are accurate, complete, or current. Solstice Imaging Inc. may make changes to the materials contained on its web site at any time without notice. Solstice Imaging Inc. does not, however, make any commitment to update the materials.

6. Links

Solstice Imaging Inc. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Solstice Imaging Inc. of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Solstice Imaging Inc. may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Solstice Imaging Inc.'s web site shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

 

Privacy Policy

 

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

 

Return Policy

Our standard return policy is to not accept any returns if the items have been opened or used by the customer. Returns will not be accepted unless an incorrect order by company is made or merchandise was damaged during shipping. All request for returns must be submitted within 7 days of receiving your order, so please check your order immediately. The customer is responsible for shipping on all returns. Refunds will be made to the original form of payment for all returns, including items received as gifts. To request a return, go to the returns page on our website and request an RMA number. Returns will be reviewed on a case by case basis. Returns may or may not be granted based upon the condition of the item returned. Once your request is received, we will contact you with return shipping information. The shipping carrier you use to return merchandise (UPS, FedEx, etc.) is up to you, but we strongly suggest choosing a method that provides tracking as we are not responsible for lost return packages.

Rewards Program, Special Offers, Promotions, Budgets & Gift Certificates

While we are concerned about the economy, we always want to provide you with a luxurious experience. Our Royal Treatment Rewards Program allows you to earn points towards services with every purchase. We also offer monthly promotions, special offers and gift certificates. Our products are priced similarly to their quality counterparts. Diluting the products or services is not the Solstice way. However, we do sell products from other lines that multi-task or are similar but have a different price point. We value you as our customer/client therefore, if you feel more comfortable working with a specific budget, we can customize your beauty products and services to fit your needs. We believe everyone should have the Solstice Experience.