By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
In no event shall Solstice Imaging Inc. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Solstice Imaging Inc.'s Internet site, even if Solstice Imaging Inc. or a Solstice Imaging Inc. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Solstice Imaging Inc.'s web site could include technical, typographical, or photographic errors. Solstice Imaging Inc. does not warrant that any of the materials on its web site are accurate, complete, or current. Solstice Imaging Inc. may make changes to the materials contained on its web site at any time without notice. Solstice Imaging Inc. does not, however, make any commitment to update the materials.
Solstice Imaging Inc. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Solstice Imaging Inc. of the site. Use of any such linked web site is at the user's own risk.
Any claim relating to Solstice Imaging Inc.'s web site shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Our standard return policy is to not accept any returns if the items have been opened or used by the customer. Returns will not be accepted unless an incorrect order by company is made or merchandise was damaged during shipping. All request for returns must be submitted within 7 days of receiving your order, so please check your order immediately. The customer is responsible for shipping on all returns. Refunds will be made to the original form of payment for all returns, including items received as gifts. To request a return, go to the returns page on our website and request an RMA number. Returns will be reviewed on a case by case basis. Returns may or may not be granted based upon the condition of the item returned. Once your request is received, we will contact you with return shipping information. The shipping carrier you use to return merchandise (UPS, FedEx, etc.) is up to you, but we strongly suggest choosing a method that provides tracking as we are not responsible for lost return packages.
While we are concerned about the economy, we always want to provide you with a luxurious experience. Our Royal Treatment Rewards Program allows you to earn points towards services with every purchase. We also offer monthly promotions, special offers and gift certificates. Our products are priced similarly to their quality counterparts. Diluting the products or services is not the Solstice way. However, we do sell products from other lines that multi-task or are similar but have a different price point. We value you as our customer/client therefore, if you feel more comfortable working with a specific budget, we can customize your beauty products and services to fit your needs. We believe everyone should have the Solstice Experience.